Refund Policy – Great Leap Academy

Effective Date: March 1, 2025
Last Updated: March 1, 2025

At Great Leap Academy, we strive to provide high-quality educational content and services. If you are not fully satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refunds

We offer refunds under the following conditions:

• Refund requests must be made within 14 days of purchase.
• The product or service must be unused or in its original condition.
• For digital courses, refunds are only available if less than 20% of the content has been accessed.
• Subscription services may be eligible for a partial refund if canceled within the first 7 days.

2. Non-Refundable Items

We do not offer refunds for:

• Downloadable products (e-books, PDFs, templates, etc.)
• Services that have already been rendered
• Gift cards or promotional items
• Products purchased during a sale or special promotion

3. How to Request a Refund

To request a refund, please follow these steps:

1. Email us at info@greatleap.academy with your order details.
2. Provide a reason for the refund request.
3. Our team will review your request and respond within 5 business days.

4. Processing Time

• Approved refunds will be processed within 7 business days to the original payment method.
• Processing times may vary depending on your bank or payment provider.

5. Changes to This Policy

We reserve the right to modify this refund policy at any time. Any changes will be updated on this page.

For any questions, please contact us at info@greatleap.academy.